FAQ

General Enquiries

How do I place an order?

Simply go to the desired product, select your quantity along with any extras (if applicable) and customise your order by filling out our easy input form fields. If you need any help, please contact us.

Can I order a sample before ordering?

Yes of course! See the fine quality and hard craft work that has gone into our designs before ordering. Samples cost £2.00 each and are shipped between 4-5 working days after ordering. Find out more here.

How long will it take to ship my order?

Proof required orders will be shipped within 3 weeks of being approved. Every order will be tracked so you can keep up to date on your delivery. If you have any questions about your order, please contact us.

Do you provide envelopes?

Yes! We provide free white, ivory or brown ribbed envelopes. Please contact us if you require a different colour (an additional fee may be charged).

Do you offer different paper types?

We print our designs on 350gsm Premium Matt paper, however, there are some of our designs that are printed on 350gsm Silk paper for optimisation reasons. Please contact us to find out more or if you require a different paper type, let us know and we can try to accommodate you. (Additional cost for this).

Do you ship abroad?

Yes we do! All our shipment's are tracked for you to easily check the status of your order. Visit our shipping page to find out more.

What if I need to cancel my order?

Cancelling your order after receiving your proof

We can fully refund your order at this stage. Unfortunately there will be a £15.00 fee for design time.

Cancelling your order after proofs have been approved

Unfortunately your order is non-refundable at this stage. Little Daisy Crafts does not accept any responsibility for errors (i.e. misspelled wording) after final proof is approved. A charge will occur for a reprint.

What payment methods do you offer?

At this time we accept Visa, Mastercard, American Express, Paypal and Apple pay. Feel free to contact us if you would like to ask about a different billing option.

Pre-designed Stationery

What is the order process?

Once your order is placed, you will receive a confirmation email. We will begin your proof and send within 4-5 working days. Once proof is approved, your order will be sent to print, hand-finished and prepared for shipment to you. We will be in contact with you each step of the way to keep you updated. See our process page for more info.

Can I change the wording format on pre-designs?

Yes! Any of our designs can be customised to say whatever wording you like. Just add any changes to the 'customisations' input area on the product page and we will do our best to fit in your wording changes with the design.

Bespoke Stationery

Do you offer bespoke, custom orders?

Yes! We take pride in collaborating with you to create your perfect stationery. Use the enquiry form found here to get in touch with us about your ideas. We will get back to you as soon as possible either by email or phone to discuss further.

What is the order process for custom designs?

Once we've received your enquiry, we will be in touch as soon as possible to gather your requirements. We will then prepare a quote based on your design needs and quantities. See our process page for more info.

How long will it take for my order to be made?

Bespoke designs really depend on our availability. We like to get the motion in our wheels going as soon as possible. In most cases, custom work is started within 3 weeks of gathering all design requirements but again this depends on the scope of the project. We will be in touch with timeframes and estimations as soon as possible.